FREE delivery available on orders over £29 - Any order below £29 will incur a postage charge.

We aim to dispatch all items within 2 working days. Orders received before Midday (12pm) Mon-Fri are usually shipped the same day. 

UK Mainland - Standard Delivery Charges for Orders under £29 

UK Mainland

Delivery Time

0.0 - 0.9kg*

1.0 - 1.9kg*2.0 - 4.9kg*5.0 - 9.9kg*Over 10kg*Orders over £29.00

3-4 Days£2.99£3.99n/an/a

n/a

n/a

1-2 Days

£4.99£4.99£4.99£4.99£4.99FREE

myHermes - Delivery times are between 8am-8pm Monday to Friday and 8am-5pm on Saturdays (excluding bank holidays). Most deliveries usually arrive 3-4 days working days after dispatch however some areas (e.g. Highlands and Islands) can take up to 7 working days. Parcels usually require a signature on delivery. If you require the parcel to be sent without a signature on delivery then please tell us in advance and also inform us of a safe place to leave your parcel. myHermes provide tracking information for all parcels from Sender through to Delivery so if you request for your parcel to be left in a safe place this means that DoggyTreat cannot be held responsible for 'non-delivery' of any parcel sent without requiring a signature on delivery.

FedEx - Delivery times are between 8.30am-5.30pm Monday to Friday (excluding Public Holidays) - No Saturday delivery option. Most deliveries usually arrive next day, however some areas (e.g. Highlands and Islands) may take a little longer. Parcels usually require a signature on delivery. If you require the parcel to be sent without a signature on delivery then please tell us in advance and also inform us of a safe place to leave your parcel. FedEx provide tracking information for all parcels from Sender through to Delivery so if you request for your parcel to be left in a safe place this means that DoggyTreat cannot be held responsible for 'non-delivery' of any parcel sent without requiring a signature on delivery. 

Delivery Surcharges: 

Couriers charge a premium for delivering to some postcodes please see below. Larger/heavier orders with delivery addresses outside of the UK mainland may also incur an additional surcharge to those detailed below. If this is the case we will call or email you before we proceed with your order. 

Highlands & Islands

BT, IV, KA27, KW15-17, PA20-78, PH5-9, PH15-50, PO31-41, TR21-25

Delivery Time

0.0 - 0.9kg*

1.0 - 1.9kg*2.0 - 4.9kg*5.0 - 9.9kg*Over 10kg*Orders over £29.00

3-4 Days£2.99£3.99£5.99£7.99£9.99

FREE

1-2 Days

£9.99£9.99£9.99£9.99£9.99£9.99

Isle of Man, Shetlands, Outer Hebrides

IM, ZE, HS

Delivery Time

0.0 - 0.9kg*

1.0 - 1.9kg*2.0 - 4.9kg*5.0 - 9.9kg*Over 10kg*Orders over £29.00

3-4 Days£4.99£5.99£7.99£9.99£11.99

FREE

1-2 Days

£11.99£11.99£11.99£11.99£11.99£11.99

*Shipping weights are calculated to include packaging and this may vary from the product weights.

Deliveries outside the United Kingdom

We will deliver to the Channel Islands (e.g. Jersey and Guernsey), but we do not use our main shipping services (FedEx and myHermes) for the Channel Islands. 
Please use our contact form if you would like to enquire about any products being dispatched to an address in the Channel Islands or outside the United Kingdom.

Bank Holidays

We do not despatch goods on Good Friday or Easter Monday.

We do not despatch goods on English Bank Holiday Mondays.

We will also close for approximately 10 days over the Christmas / New Year period, and goods will not be despatched in this time.

Please place orders well in advance for any Bank Holiday periods, to ensure goods are received on time. 

Please check FedEx and myHermes websites for up-to-date information about deliveries during Bank Holiday periods.

Contact Us

For any questions regarding Delivery and Shipping Fees you can contact us using the information below, or via our contact form.

 Click here to go to the Contact Form 

E&OE